-------- Original Message -------- Subject: RE: dnscomparison site Date: Wed, 24 Feb 2010 13:00:11 +0000 From: To: "Safigan, Carla" What I meant in the twitter post is that you declined to release pricing information to us - other than telling us the pricing on the site is inaccurate (which is confusing to us since you allow customers to purchase services online without talking to a sales rep first) and giving us a pricing on $7 for the first quote. Because of the discrepancies between what you've told me and what is listed on your website, I'm not even sure if I can post that $7 quote on DNS Comparison, at least not until we have a more complete set of pricing. Our site is mostly focusing on the top 5 Anycast DNS providers, all of which provide a service that is designed for businesses with a critical web presence. Most of what we discuss centers around features, uptime, customer service, performance, etc. However, pricing IS an issue (especially in this economy) that cannot be ignored. For instance, you have a competitor who also considers themselves to be a premium service, offering a lot of the same features as UltraDNS, so when a potential customer is trying to compare the two companies, pricing is going to be a factor. Without any pricing information we cannot consider it to be a true comparison site, it's just another review site. If you cannot provide pricing, that's fine, but as I stated in my initial correspondence, anything you do/do not tell us is going to be published on our site. So if you tell me that you are currently restructuring the pricing and cannot give me any more information until that time, that's what I'm posting on the site.